Privacy Policy

1. Introduction

Canada Career Transition ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tour-memories.com (the "Service") or engage with our services.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, your choice is not to use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for our services or programs
• Subscribe to our newsletter
• Fill out contact forms
• Participate in surveys or promotions
• Apply for employment opportunities
• Communicate with us via email, phone, or other means

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Professional information (work history, education, skills)
• Career goals and preferences
• Payment information (when you purchase our services)
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages viewed and time spent on our site
• Referring website or search terms
• Device identifiers and characteristics

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing applications and registrations
• Communicating with you about our services, updates, and promotions
• Personalizing your experience and improving our services
• Analyzing website usage and performance
• Detecting and preventing fraud or security issues
• Complying with legal obligations
• Facilitating job placement and career services

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our website and providing our services, including:

• Email marketing platforms
• Payment processors
• Analytics providers
• Customer support platforms
• Educational partners and training providers

4.2 Employer Partners

With your explicit consent, we may share your professional information with our employer partners for job placement purposes. You have the right to control which information is shared and with which employers.

4.3 Legal Requirements

We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:

• Comply with legal processes or government requests
• Enforce our terms and conditions
• Protect the rights, property, or safety of our company, users, or others
• Investigate potential violations of our policies

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 General Rights

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

6.2 Canadian Privacy Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have additional rights including:

• The right to know what personal information we collect and how it's used
• The right to access your personal information
• The right to request corrections to inaccurate information
• The right to file a complaint with the Privacy Commissioner of Canada

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Active service accounts: For the duration of the relationship
• Marketing communications: Until you unsubscribe
• Job placement records: As required by employment law
• Legal compliance: As required by applicable laws

8. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover we have collected information from a child under 18, we will promptly delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes

Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Complaints

If you believe we have not addressed your privacy concerns adequately, you have the right to file a complaint with:

• Privacy Commissioner of Canada: www.priv.gc.ca
• Provincial Privacy Commissioner (if applicable to your province)