Terms of Service

1. Acceptance of Terms

Welcome to Canada Career Transition. These Terms of Service ("Terms") govern your use of our website, services, and programs. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Services

Canada Career Transition provides career transition and professional training services, including but not limited to:

• Career assessment and counseling
• Skills training and development programs
• Certification preparation courses
• Job placement assistance
• Professional mentorship programs
• Educational resources and materials
• Online training platforms and content

3. User Accounts and Registration

3.1 Account Creation

To access certain services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or engage in prohibited activities.

4. User Responsibilities and Conduct

When using our services, you agree to:

• Comply with all applicable laws and regulations
• Respect the rights and privacy of other users
• Provide truthful and accurate information
• Use our services only for their intended purposes
• Maintain professional conduct in all interactions

4.1 Prohibited Activities

You may not:

• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws, regulations, or third-party rights
• Transmit viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems
• Harass, abuse, or harm other users or staff
• Share or distribute copyrighted materials without permission
• Engage in any form of spam or unsolicited communications

5. Payment Terms and Refund Policy

5.1 Fees and Payment

Fees for our services are clearly stated and must be paid according to the specified terms. Payment methods include credit cards, bank transfers, and other approved methods.

5.2 Refund Policy

• Program Refunds: Full refunds available within 14 days of enrollment if no services have been accessed
• Partial Completion: Pro-rated refunds may be available based on services utilized
• Exceptional Circumstances: Refunds considered for medical emergencies or other qualifying situations
• Digital Content: No refunds for accessed digital materials or completed sessions

5.3 Late Payments

Late payments may result in service suspension and additional fees. We reserve the right to use collection agencies for severely delinquent accounts.

6. Intellectual Property Rights

6.1 Our Content

All content, materials, and resources provided by Canada Career Transition, including but not limited to text, graphics, logos, images, videos, software, and course materials, are protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our materials solely for your personal career development purposes.

6.3 User Content

You retain ownership of content you submit to us but grant us a license to use, modify, and display such content for service delivery and improvement purposes.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Service Availability and Modifications

8.1 Service Availability

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. Scheduled maintenance will be communicated in advance when possible.

8.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to users.

9. Employment and Job Placement

9.1 No Guarantee of Employment

While we provide job placement assistance and maintain relationships with employers, we cannot guarantee employment outcomes. Success depends on multiple factors including market conditions, individual effort, and qualifications.

9.2 Employment Assistance

Our job placement services include resume assistance, interview preparation, and employer introductions, but final hiring decisions rest with employers.

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimers

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.

10.2 Limitation of Liability

To the maximum extent permitted by law, Canada Career Transition shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, or business interruption.

10.3 Maximum Liability

Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Canada Career Transition, its officers, directors, employees, and agents from any claims, damages, losses, costs, or expenses arising from your use of our services or violation of these Terms.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.

12.2 Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through:

1. Good faith negotiation between the parties
2. Mediation through a mutually agreed mediator
3. Binding arbitration under Ontario Arbitration Act
4. Court proceedings in Toronto, Ontario as a last resort

13. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, government actions, or technical failures.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

15. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated through:

• Email notification to registered users
• Prominent website notices
• Updated "Last modified" date

Continued use of our services after changes constitutes acceptance of the new Terms.

16. Contact Information

For questions about these Terms of Service, please contact us:

17. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Canada Career Transition regarding your use of our services.